Refund policy

We're committed to your satisfaction at Athuel™. Here's our simple return policy, designed with your convenience in mind:

Refund policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it: unused, unopened, and with original packaging. You’ll also need a receipt or proof of purchase.

To start a return, you can contact us at [] , Contact No.: +91-9974398977

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

return process

To return your order, it must be in the same condition, unused, unopened, and with original packaging.

In case, if you receive a damaged or expired product, let us know within 3 days of delivery. You can reach out to our friendly customer service team at:
Customer Service: email- [] , contact No.: +91-9974398977

Once your return request is approved, delivery partner will pickup order from your address. (only applicable for India )

refunds process

After we receive and inspect the returned item, we'll process your refund or exchange within 5-7 business days. Refunds will be credited back to your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at [].


Please note that we only accept returns or exchanges for damaged or expired products. For hygiene concern, Items that have been opened, used, or altered cannot be returned.

At Athuel™ ,we believe in keeping things simple and straightforward, so you can shop with confidence.