Privacy policy

At Athuel™, we understand the importance of privacy and are committed to earning your trust by being transparent about how we handle your personal information. Our privacy policy is designed to provide clarity and assurance regarding the collection, use, and protection of your data:

your information matters:

We respect your privacy and are dedicated to safeguarding the confidentiality of your personal information. We collect and process your data only for legitimate business purposes and with your explicit consent.

transparent data collection:

  • We collect personal information directly from you when you make a purchase, register for an account, or engage with our website.
  • Additionally, we may collect non-personal information automatically through cookies and similar technologies to enhance your browsing experience.


I - Device information

- Purpose of collection: to load the site accurately for you, and to perform analytics on site usage to optimise our site.

- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels

- Disclosure for a business purpose: shared with our processor, Shopify

- Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site


II - Order information

- Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

- Source of collection: collected from you.

- Disclosure for a business purpose: shared with our processor, Shopify

- Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.


III - Customer support information

- Purpose of collection: to provide customer support.

- Source of collection: collected from you



purposeful use of data:

  • Your personal information is used solely for the purpose of fulfilling your orders, providing customer support, enhancing your shopping experience, & showing relevant retargeting content and ads.
  • We do not engage in the sale or unauthorised sharing of your data with third parties.

behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

- We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by:




Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

respect for your choices:

  • You have the right to control your personal information, including the option to update, correct, or delete your data stored with us.
  • We respect your preferences regarding marketing communications and offer easy opt-out mechanisms for promotional emails.

open communication:

  • If you have any questions, concerns, or requests regarding your privacy rights or our privacy practices, we encourage you to reach out to us.
  • Our dedicated customer support team is available to address any inquiries and provide assistance as needed.


A cookie is a small amount of information that’s downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are frequent visitors.

We use the following cookies to optimise your experience on our site and to provide our services:

[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: ]


Cookies are Necessary for the Functioning of the Store

Reporting and Analytics


The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as:

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.


Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

commitment to continuous improvement:

We are committed to continually reviewing and improving our privacy practices to ensure compliance with applicable laws and regulations. Any updates or modifications to our privacy policy will be promptly communicated to you through our website.


As noted above, if you would like to make a complaint, please contact us by e-mail (